Restaurant systems
Table booking or pickup ordering on your website, running on a tablet I set up for your staff.
I never take a percentage of your orders or your bookings. One flat monthly price, whether you do 50 or 500.
For sit-down restaurants that take reservations, walk-ins and the odd large party.
$499 a month + $1,200 one-time setup, tablet included
Not included today: deposits or no-show fees, automatic confirmation or reminder texts and emails, and a link to your POS. Guests get an on-screen confirmation and a private link to change or cancel.
For counter-service spots, trucks and takeout-heavy kitchens.
$499 a month + from $1,500 one-time setup, tablet included
Pickup only, paid at pickup. Not included today: online card payment, delivery, a link to your POS, ticket printing, and automatic text or email messages. Tickets show on a separate kitchen tablet.
Need booking and ordering? Add the second system for $150 a month, so $649 in total. Set up together, both are $2,400, with both tablets included. Ask about both
Both systems sit on the Growth plan, which includes your website too. Just need a website? That’s Digital Care.
System one
For sit-down restaurants that take reservations, walk-ins and the odd large party. Replaces the paper book and a per-cover booking app, and cuts down the voicemail callbacks.
$499 a month + $1,200 one-time setup, tablet included
12-month first term. No cut of your bookings, no fee per guest.
Not included today: deposits or no-show fees, automatic confirmation or reminder texts and emails, and a link to your POS. Guests get an on-screen confirmation and a private link to change or cancel.
I build your floor plan in, by hand
That’s the one-time Booking Launch, $1,200, and the tablet is yours to keep. See the full scope
Try it on Cinder & Fig, a concept restaurant built to show the system working. The demo runs on sample data that clears itself; your restaurant gets its own setup, tested with your staff before it goes live.
The staff screen needs a PIN. Text me and I’ll send it, or walk you through it live.
System two
For counter-service spots, trucks and takeout-heavy kitchens. Replaces phone orders read back over the fryer, and paying a marketplace a cut of your pickup orders.
$499 a month + from $1,500 one-time setup, tablet included
12-month first term. No cut of your orders, no fee per order.
Pickup only, paid at pickup. Not included today: online card payment, delivery, a link to your POS, ticket printing, and automatic text or email messages. Tickets show on a separate kitchen tablet.
I set up your menu and your kitchen screen
That’s the one-time Direct Ordering Launch, from $1,500, and the tablet is yours to keep. See the full scope
Try it on The Wandering Chile, a concept restaurant built to show the system working. The demo runs on sample data that clears itself; your restaurant gets its own setup, tested with your staff before it goes live.
The staff screen needs a PIN. Text me and I’ll send it, or walk you through it live.
Percentage vs flat price
Direct ordering is pickup from your own website. It doesn’t replace delivery, or the new customers the apps send you. It gives the people who already know you a way to order pickup without an app taking a cut.
DoorDash and Uber Eats
6–30%
of every order: 6–7% on pickup, 15–30% on delivery, depending on the app and plan. The fee grows with your sales.
Your own pickup ordering
$499/mo
flat, plus a one-time setup from $1,500 (about $624 a month over the first year), plus your normal card processing on orders paid at your counter. The same price at any order volume.
Is it worth it for you? It depends on how much pickup you already do through the apps, and whether regulars would order pickup from you directly. I can’t promise anyone switches from delivery, so I don’t put a savings number on this page. Text me your monthly app totals and I’ll work it out with you, including when the website-only plan is the better buy.
| App | Order type | Their cut |
|---|---|---|
| DoorDash | Delivery orders | 15%, 25% or 30% of each order, by plan |
| DoorDash | Pickup orders | 6% of each order |
| Uber Eats | Delivery orders | 20%, 25% or 30% of each order, by plan |
| Uber Eats | Pickup orders | 7% of each order |
| foundos | Pickup from your website | 0%. A flat monthly price, plus your normal card processing. |
The questions owners ask before trusting a system with a Friday night, and what these systems do about them.
| When… | What happens |
|---|---|
| Two guests try to book the last table at the same momentBooking | One gets it. The other is shown the closest times still open, so the same table can’t be booked twice. |
| A customer taps “Place order” twice, or their signal dropsBooking + ordering | One booking or order, not two. A retry finds the one that already went through. |
| The bag changes after they tapped “Place order”Ordering | The old attempt can’t be replayed with the new bag. They review it and place it once. |
| The kitchen runs out of something mid-shiftOrdering | Tap it on the 86 list. It can’t be ordered until you turn it back on, and the list clears for the next day. |
| The kitchen is slammedOrdering | Snooze online orders, or turn up the prep time so new orders quote a later pickup. |
| An order sits and nobody has accepted itOrdering | After two minutes the ticket turns red, a banner names it and the chime repeats until someone taps it. |
| The kitchen tablet dies or loses Wi-FiOrdering | If no kitchen screen has checked in for three minutes, online ordering switches itself off, so no order goes unseen. |
| Two screens tap the same ticketOrdering | The second tap is refused with “already moved on another screen”, instead of quietly overwriting. |
| Someone bumps or cancels the wrong thingBooking + ordering | Undo on the spot, or Recall from the finished list. Cancelled bookings can be restored if the table is still free. |
| A guest changes or cancels their booking onlineBooking | The host stand flags the row and says so. Once a party is seated, they can’t change it online any more. |
| Something looks wrong and you need to know who did itBooking + ordering | Every booking and ticket keeps a history: who, what and when, signed with the name on that screen. |
| A holiday, a buyout or a stormBooking | Close the date or pause online booking in two taps. Phone bookings and walk-ins still work. |
| Someone tampers with prices on their phoneOrdering | Every price and the tax are worked out again from your menu when the order arrives. What their phone says is ignored. |
Straight answers
Bookings, orders and guest details live in a database for your restaurant, not on a marketplace that markets other restaurants to your guests. Staff sign in with your PIN and their own name, and every change is logged under that name.
Monday to Friday, 9am to 5pm Eastern. A broken site or form has an urgent route. On Growth, I acknowledge requests within one business day. There’s no evening or weekend on-call today.
If a screen or the internet drops during service, online ordering pauses itself after three minutes so no order goes unseen, and phone orders, phone bookings and walk-ins carry on as normal. Text me and I’ll fix it in support hours.
Text me. I’ll walk you through the host stand or the kitchen screen live, with your menu or your room in mind, in about fifteen minutes.